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Digitalization of Cash Handover with ICC Safebag Procedure for Business Customers

How Sparkasse Leipzig optimized its Safebag procedure and ensured quality collaboration with the cash-in-transit service provider HEROS.

Efficiency Increase Through Process Automation

With ALVARA ICC, Sparkasse Leipzig optimizes the Safebag recording for business customers – creating digital workflows that save time, prevent errors, and sustainably improve collaboration with the cash-in-transit service provider HEROS.

What to expect in this case study:

✅ How Sparkasse Leipzig processes 110 tons of cash more efficiently each year – without media discontinuities

✅ Why manual processes became a weak point – and how digitalization provided a solution

✅ The role the ICC Safebag procedure plays in secure cooperation with HEROS

✅ How an intuitive solution noticeably eases daily work for branch teams and the cash-in-transit service provider

✅ Which concrete benefits appeared already in the first year – and what other institutions can learn from this

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